To return an item purchased from another retailer or store:

1. Fill out the Return Merchandise Authorization Form on this page.

Once the RMA form is completed and you have received confirmation to return the product, print out the RMA and include it with the requested return item(s).

2. Use the following address to return your items:

Ship returns to:
Hie - Returns
109 E Oak St, Ste 1A
Bozeman, MT 59715

Please allow 4-5 business days for your return to reach our warehouse.

Questions? Customer service is here to help: 1-877-899-BABY (2229). Monday-Friday: 8am-5pm (MST)